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Quality Commitment

FIU Online is dedicated to remaining a leader in distance education by ensuring the highest quality experiences and services in online learning. Our Commitment to Quality includes world-class instructional design support, comprehensive curriculum consulting, state-of-the-art learning technology administration, and online education support for colleges and departments.

FIU Online uses Quality Matters Essentials (QME), Quality Matters and Blackboard Catalyst Exemplary Course Award as benchmarks of quality for our online course offerings.

FIU Online adopted Quality Matters (QM) as their quality assessment program in Fall 2011 by running a small pilot with only seven courses. Since then, upwards of 300 courses have been certified across all disciplines, recognizing Florida International University as the second highest institution with QM certifications nationwide.

In 2016, we launched our Quality Matters Essentials initiative, an internal peer review process designated to increase the quality of our fully online courses by solely focusing on obtaining the “must haves” standards from the QM rubric. Get started today by exploring which program suits your course(s) best.

What is Quality Matters Essentials (QME)?

Quality Matters Essentials (QME) is an internal peer review process designated to increase the quality of our fully online courses by solely focusing on obtaining the 21 “must haves” out of the 43 standards from the Quality Matters rubric. This process will run parallel to our Quality Matters program to strategically identify courses that are on the path to receiving full Quality Matters certification. QM Essentials will serve as a gateway to maximize our efforts in increasing the quality and improving the student experience of our fully online courses. Read more about Quality Matters Essentials.

What is Quality Matters (QM)?

Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning. The Quality Matters Rubric is research supported and promotes best practice-based quality standards and procedures. QM subscribers include community and technical colleges, colleges and universities, K-12 schools and systems, and textbook publishers. Read more about Quality Matters.


Should you need assistance in evaluating the material or would like to schedule a one on one consultation meeting, please feel free to contact:

  • Mimi Lezcano | Quality Assurance Manager
  • Email: lezcanoh@fiu.edu
  • Ext: 305-348-8475

Your Instructional Designer is also available to assist you with the process, evaluating content and offering recommendations for improvement.